A.I. in the Workplace: From Fear to Satisfaction

Having trust in people is more valuable and meaningful
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The effects of relying on A.I. is something that might be noticeable on human society. The danger is that employers will expect their workers to respond at an artificial pace with accuracy that is only found in ChatGPT. The fear is that speed, profit and efficiency might be seen more as a value than hard work and human behavior within the corporate world.

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People at work

Having a sense of purpose at the workplace is a satisfying feeling that can create a wonderful long career. New technology arrives in the office and can help people work faster and produce more products at a quicker pace. This may sound great but at a certain point people have to be satisfied even if the pace of work is slow compared to the “newest device” that is being implemented in the market.

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Artificial Intelligence Fear

Most of the discussion about A.I. is based on the fear of when the technology makes a wrong judgement. Understanding what A.I. can do now is one way to find a solution to a more hopeful outcome. For example, if I asked Chat GPT this question below:

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The A.I. system provided some good actions to take for someone not familiar with how to find a hospital in the City of Chicago. Much of the fear being talked about is the idea of A.I. replacing people in the workforce. Local people who know the details of the day-to-day activities will always be more intelligent than a computer system. The only advantage A.I. has is speed and accuracy but it can't comprehend the relationship that people have with one another. It can only emulate and mimic patterns of human behavior.

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Satisfaction

Satisfaction can be found at work but it requires something other than a piece of equipment in the office. It takes conversations that are true with others. Doing a task well and having the human boss or manager acknowledge it as good. Being open to improvement and constructive criticism. (To read up more on this check out this article here) All of these things are specifically for human people to experience and can not be fully understood by A.I.

Conclusion

The fear of confrontation and awkward social skills is one of the foundations of AI technology. It presents itself as consistently on and always positive. Much like a calculator saying "hello" when turned upside down. In the past many people in the workforce were able to complete a job without any technology assistance. Those work skills from 100 years ago are still impressive today. It just took more time to complete. Having trust in people is more valuable and meaningful than having trust in A.I. to get something done.


[NOTE] Chat GPT was asked to respond to the writing above. This was the response:


Your insights bring forward several valid and thought-provoking points on the potential effects of AI in the workplace and its implications for human interaction. Let me break down the observations and themes you've touched upon:


1. **AI vs Human Interaction**: It's a genuine concern that as we increasingly rely on AI for decision-making, there's a potential that human-to-human interaction will be devalued, especially if efficiency and speed become the primary values in the workplace. There's also a danger of expecting human workers to emulate AI-like behaviors.


2. **Sense of Purpose**: Humans derive satisfaction and meaning from their work. While technology, including AI, can make work more efficient, it should not overshadow the innate human need for a sense of purpose and accomplishment.


3. **AI Fear is Often Fear of the Unknown**: As with many new technologies, the unfamiliarity of AI can give rise to fears and concerns, many of which are based on speculative or extreme scenarios. It's essential to educate and demystify AI for the general public.


4. **AI vs Human Intelligence**: AI systems, regardless of their capabilities, lack the depth, nuance, and relational understanding that humans possess. They're tools with specific functionalities but cannot replicate the richness of human experience and understanding.


5. **Human Satisfaction**: You rightly mentioned that true job satisfaction comes from human-to-human interactions, acknowledgments, and a sense of value and belonging. Technology can facilitate tasks, but it's the human touch that fosters motivation and job satisfaction.


6. **Fear of Confrontation**: One of the reasons AI and technology can be appealing is their neutral stance; they don't judge, get offended, or have awkward social interactions. For some, this consistency can be comforting, but it can also inhibit the development of interpersonal skills if relied upon too heavily.


7. **Historical Perspective**: Human shave accomplished incredible feats without the aid of modern technology. The skills and perseverance of workers from previous generations remain impressive and serve as a reminder that while technology can assist us, it shouldn't define us.


In conclusion, while AI and other technologies bring about undeniable benefits, it's crucial to strike a balance. We must ensure that we don't compromise the human elements of work—empathy, collaboration, creativity, and the sense of purpose. The key is to integrate technology in ways that augment human capabilities rather than diminish them.

August 11, 2023
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